Outsourcing is a very important business strategy in the marketplace today, seeing as there is so much going on and so many factors that contribute to business success in this digital age. We can all agree that there is no way that a business will be able to carry out all the tasks and implement every strategy that guarantees success without ‘outside’ help.
Outsourcing therefore ensures that a business gets to focus solely on their primary tasks/functions while specialists take care of tasks that are not within the core competence or tasks of the company. This strategy helps to reduce cost and improve efficiency without the need to have an in-house team. The access to specialized expertise is also a major advantage of outsourcing.
There are many areas or services that businesses outsource or should consider outsourcing. From commercial cleaning to legal services and human Resources; there are a number of specialized services that are best left to the experts. This article will enumerate 10 of them to help you choose the service that will serve the best interest of your organization.
10 Services You Should Consider Outsourcing
Find below the list of 10 services that you should consider outsourcing:-
No. 1 Information Technology (IT) Support and Management
This is a very important service that every business needs but it can be quite complex and costly to have in-house. Outsourcing this service gives businesses access to expertise in cyber-security, network management, software development, cloud computing and help desk support. With this your company stays abreast of latest technology without the cost of an in-house IT department.
No. 2 Accounting and Bookkeeping
Keeping accurate records of finances is very vital to business success but it can be quite difficult to have an in-house accounts or finance department especially for small or medium scale businesses. However with the help of experts, you can take care of bookkeeping tasks, financial reports, process payrolls and file taxes. With this service, you leverage on the expertise and skills of certified accountants to keep proper financial records and stay complaint with regulatory and legal requirements.
No.3 Human Resources (HR) and Recruitment
This is a very time consuming task that every company should look into outsourcing. This is because the process of recruitment, on-boarding employees, managing payroll and staying compliant with labour laws can eat deep into time and resources that would have been spent being more productive in the core tasks of the business.
There are many HR companies that will help relieve you of the stress of handling everything that has to do with human resources and ensure that you stay complaint with every changing complex regulation.
You can visit this site: https://www.shrm.org/ to see the benefits of outsourcing HR services.
No.4 Customer Support Services
One of the key elements of keeping customers satisfied and loyal is great customer support/service. However running this department in a business (especially start-ups and small businesses) can be quite expensive. So the cost effective alternative is to outsource this service (handling emails, call centres, live chat support services and social media customer service). This enables businesses to give their customers 24/7 support at pocket friendly costs.
No.5 Digital Marketing
We all know that a strong online presence is very vital for the success of your business in this digital age. But it is not feasible for every company to have a department that handles tasks in this regard. Therefore getting experts to handle this for your company can save you time and money and also be the game changer that you need.
No. 6 Content Creation
This service often goes hand-in –hand with No.5 and many digital marketing agencies offer this as part of their package. With high quality contents, you are sure to enhance your brand visibility and credibility, engage your customers and boost your ranking on search engines.
No.7 Administrative Tasks (Virtual Assistants)
Administrative tasks that can be outsourced include managing emails, scheduling meetings, handling data entry and organizing mails. One of the most popular solutions these days is known as VAs (Virtual Assistants). All you need to do is outsourced you administrative tasks to them and they would handle it remotely; you don’t even need to create a space for them on your business premises.
No. 8 Janitorial Services/Facility Management
This is one of the most underrated services in any business, but if you try leaving the trash in the offices and not cleaning the premises you will discover how important janitors are. Small businesses can make do with one or two cleaners or facility managers but big companies need to outsource this service. Click here for more details on this.
No.9. Legal Services
Every business needs a legal team to protect its interest in contract reviews, intellectual property protection, conflict/dispute resolution and all things legal. But it is not possible for every company to have an in-house legal team or full time lawyer; hence the need to outsource this service.
No.10. Software Development
If your business relies on custom software solutions then you need a team of developers to be at your service. Since hiring them as part of your in-house staff can be quite expensive, your best bet is to outsource. Outsourcing to software development companies affords you access to world-class pool of talented and experienced developers without breaking the bank.